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CMX Masterclass: Demystifying AI for Communities | Nick Hill, Brian Oblinger

Posted Sep 06, 2023 | Views 252
# CMX MasterClass
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Nick Hill
General Manager @ Khoros Community

Nick Hill is the General Manager of Khoros Communities, where he focuses on helping companies leverage their community to grow their business.

Nick started his communities-driven career when he joined Jive Software as a software engineer. He developed the first version of the Jive Platform with a few engineers, helping grow the organization from a startup to a publicly-traded company. Nick’s passion for creating quality products comes from working in leadership across engineering, design, and product management.

Nick joined Khoros in 2018 for the opportunity to partner with some of the greatest companies in the world that use a community to reinvent how they engage with their customers.

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Brian Oblinger
Community Consultant & Founder @ Community Strategy Academy

Brian is a community consultant with over 25 years of experience in the industry. He’s worked with hundreds of companies like Acer, Autodesk, Comcast, eBay, The Home Depot, HP, and PlayStation. He helps brands engage their customers to increase satisfaction, lower costs, and generate more revenue through the power of community. He’s the Founder & Lead Instructor of Community Strategy Academy and a Co-host of the In Before The Lock podcast.

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SUMMARY

There’s a lot of buzz around AI and automation. But what is AI exactly and how can community pros make the most out of these new technologies now while planning for the future?

Join our expert speakers as they share advice on what can be achieved in a community with AI and its promising trajectory for the future. Through real-world examples, we will unveil use-cases of AI applications in communities while sharing ideas on how to plan and strategize for where it's headed.

Three takeaways:

-Learn what AI is and isn't and how it's valuable for managing a community -Gain an understanding of what's possible to achieve with AI in a community and where it's headed -See example use-cases of AI applications in communities

SPEAKERS:

Nick Hill Khoros Community General Manager

Nick Hill is the General Manager of Khoros Communities, where he focuses on helping companies leverage their community to grow their business.

Nick started his communities-driven career when he joined Jive Software as a software engineer. He developed the first version of the Jive Platform with a few engineers, helping grow the organization from a startup to a publicly-traded company. Nick’s passion for creating quality products comes from working in leadership across engineering, design, and product management.

Nick joined Khoros in 2018 for the opportunity to partner with some of the greatest companies in the world that use a community to reinvent how they engage with their customers.

Brian Oblinger Strategic Community Consultant

With 25 years in the industry, Brian Oblinger is a strategic consultant helping brands engage their customers to increase satisfaction, lower costs, and generate more revenue through the power of community. He’s worked with companies like Acer, Cisco, Comcast, Oracle, Pega, and Sony Playstation to build compelling strategies and deliver valuable business outcomes.

+ Read More

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