Name: Building Digital Communities: A MasterClass for SaaS and Startup Founders
Start: 2024-01-23T15:30:00.000Z
End: 2024-01-23T16:30:00.000Z
Location: Online

MEETING

Building Digital Communities: A MasterClass for SaaS and Startup Founders

# MasterClass

Uncover the transformative power of customer communities in our MasterClass designed for SaaS and Startup Founders. In today's increasingly digital world, building a vibrant, engaged community is more than just a marketing strategy—it's a catalyst for customer loyalty, growth, and innovation. Join us to learn why customer communities matter and how to build one for your startup effectively.

Please check the agenda to see what is the entire session about!

Takeaways? 🤯

After attending this MasterClass, you'll have a solid understanding of the intrinsic value of customer communities for SaaS and startups and a roadmap to start building your own. You'll be equipped with practical strategies for community management and growth and understand how to leverage your community for product development and customer retention.

It's time to harness the power of community to fuel your startup's success!

Please note: at this time Led By Community events are only available on desktop and cannot be joined from smartphones or tablets. We're working to improve this service.

Speakers

Francisco Opazo

Head of Growth & Community at Bettermode & Founder @ Led by Community

Imogen Wood

Senior Events & Community Manager @ Led by Community & Co-Founder at Socially

Todd Nilson

Community Strategist @ ClockTower Advisors

Agenda

Track View

3:00 PM, GMT

3:05 PM, GMT

Stage 1

Opening / Closing

Welcome & Intros

Let's get to know each other and get ready to start!

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3:05 PM, GMT

3:12 PM, GMT

Stage 1

Presentation

Understanding the Benefits

Learn why having an engaged customer community is essential for your SaaS or startup. We'll explore how a community can increase customer retention, generate user feedback, and drive product innovation.

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3:13 PM, GMT

3:25 PM, GMT

Stage 1

Presentation

Steps to Get Started with Your Community

We'll walk you through a step-by-step process to build your customer community. This includes determining your community's purpose, defining your community programs, selecting the right platform, defining the resources required, and the roadmap to go live.

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3:26 PM, GMT

3:33 PM, GMT

Stage 1

Keynote

Community & Content Management

Discover how to manage and maintain your community effectively. We'll cover key points such as nurturing relationships, handling negative feedback, and continuously providing value to your members.

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3:34 PM, GMT

3:44 PM, GMT

Stage 1

Panel Discussion

Ask Anything Time!

Bring your questions and get your answers!

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3:45 PM, GMT

4:00 PM, GMT

Stage 1

Break

Networking Among Founders

Harness the power of peer-to-peer learning and collaboration. In this session, you'll get the chance to connect with other SaaS and startup founders. Share your challenges, discuss solutions, and learn from the experiences of others navigating the same journey. Creating invaluable connections and gathering diverse community-building perspectives is a fantastic opportunity.

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Attendees