Led by Community
+00:00 GMT
MEETING
Building Digital Communities: A MasterClass for SaaS and Startup Founders
# MasterClass

Uncover the transformative power of customer communities in our MasterClass designed for SaaS and Startup Founders. In today's increasingly digital world, building a vibrant, engaged community is more than just a marketing strategy—it's a catalyst for customer loyalty, growth, and innovation. Join us to learn why customer communities matter and how to build one for your startup effectively.

Please check the agenda to see what is the entire session about!

Takeaways? 🤯

After attending this MasterClass, you'll have a solid understanding of the intrinsic value of customer communities for SaaS and startups and a roadmap to start building your own. You'll be equipped with practical strategies for community management and growth and understand how to leverage your community for product development and customer retention.

It's time to harness the power of community to fuel your startup's success!


Please note: at this time Led By Community events are only available on desktop and cannot be joined from smartphones or tablets. We're working to improve this service.

Speakers
Francisco Opazo
Francisco Opazo
Head of Growth & Community at Bettermode & Founder @ Led by Community
Imogen Wood
Imogen Wood
Senior Events & Community Manager @ Led by Community & Co-Founder at Socially
Todd Nilson
Todd Nilson
Community Strategist @ ClockTower Advisors
Agenda
Track View
3:00 PM, GMT
-
3:05 PM, GMT
Stage 1
Opening / Closing
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Welcome & Intros

Let's get to know each other and get ready to start!

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Imogen Wood
3:05 PM, GMT
-
3:12 PM, GMT
Stage 1
Presentation
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Understanding the Benefits

Learn why having an engaged customer community is essential for your SaaS or startup. We'll explore how a community can increase customer retention, generate user feedback, and drive product innovation.

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Francisco Opazo
3:13 PM, GMT
-
3:25 PM, GMT
Stage 1
Presentation
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Steps to Get Started with Your Community

We'll walk you through a step-by-step process to build your customer community. This includes determining your community's purpose, defining your community programs, selecting the right platform, defining the resources required, and the roadmap to go live.

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Todd Nilson
3:26 PM, GMT
-
3:33 PM, GMT
Stage 1
Keynote
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Community & Content Management

Discover how to manage and maintain your community effectively. We'll cover key points such as nurturing relationships, handling negative feedback, and continuously providing value to your members.

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Imogen Wood
3:34 PM, GMT
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3:44 PM, GMT
Stage 1
Panel Discussion
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Ask Anything Time!

Bring your questions and get your answers!

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Imogen Wood
Todd Nilson
Francisco Opazo
3:45 PM, GMT
-
4:00 PM, GMT
Stage 1
Break
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Networking Among Founders

Harness the power of peer-to-peer learning and collaboration. In this session, you'll get the chance to connect with other SaaS and startup founders. Share your challenges, discuss solutions, and learn from the experiences of others navigating the same journey. Creating invaluable connections and gathering diverse community-building perspectives is a fantastic opportunity.

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Attendees
Bessie
Bessie
Bessie
member
Arlene
Arlene
Arlene
member
Cody
Cody
Cody
member
Colleen
Colleen
Colleen
member
Kathryn
Kathryn
Kathryn
member
Bessie
Bessie
Bessie
member
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Event has finished
January 23, 3:30 PM, GMT
Online
Organized by
Led by Community
Led by Community
Event has finished
January 23, 3:30 PM, GMT
Online
Organized by
Led by Community
Led by Community