Join us for an engaging and informative session with the renowned community strategist Laura Zug, who will share her insights on creating effective onboarding experiences for community members. This is a must-attend event for community creators and professionals who are seeking to bolster engagement and retention within their communities.
Laura will delve into five key points during her session:
- Hospitality in Onboarding: Learn about the significance of creating a welcoming environment and how this cultivates a sense of belonging and community from day one.
- Onboarding as an Everyday Activity: Explore the idea of aligning onboarding with important member milestones and how this can stimulate members to take action and perceive value in their participation.
- Listening and Learning in Onboarding: Discover the power of a two-way conversation and how an interactive onboarding process can lead to more engaged and satisfied community members.
About the speaker:
Laura Zug is a passionate community strategist with a track record of success in community strategy consulting, community management, and mentorship. Laura uses strategic vision and empathy to launch and engage global communities. As a people-first professional, she uplifts and empowers the "voice" of the communities she serves with a soulful and connection-driven approach. Laura's work is underpinned by her diverse experiences in community management, PR, and marketing.
A trusted advisor and collaborator, Laura has been described by her clients as the "oxygen that breathed life" into their communities. She graduated summa cum laude from Vanderbilt University and has completed MBA coursework at the Darden Graduate School of Business at the University of Virginia.
To get a more personal view of Laura, check out her website: Laura Zug
This event promises to be an enlightening and practical session filled with invaluable insights for any community professional. Don't miss out – RSVP today to secure your spot.
