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Community Everywhere Summit
# Community Everywhere Summit

An Online Summit for and by Community Professionals

Welcome to Community Everywhere Summit 2023 – a unique convergence dedicated to professionals who curate exemplary community experiences within the B2B landscape. Whether you’re operating in product-led or mission-led organisations, this event is tailored to your needs.

If your work revolves around enhancing community experiences or if your passion lies in cultivating communities in a B2B environment, this summit presents an unmissable opportunity.

Join us in shaping the future of community engagement and building stronger connections within the industry.

Please visit the official website containing all the information about the agenda, speakers, and the perks the summit will have for Community Managers, Community Leaders and any role cross-functioning with customer success.

Speakers
Richard Millington
Richard Millington
Founder @ FeverBee
Brian Oblinger
Brian Oblinger
Community Consultant & Founder @ Community Strategy Academy
Ritu Mittal
Ritu Mittal
Community Lead @ NextLeap
Rebecca Marshburn
Rebecca Marshburn
Head Of Community @ Common Room
Ilker Akansel
Ilker Akansel
Founding Member, Community Strategist Consultant @ Talent-led.co
Todd Nilson
Todd Nilson
Community Strategist @ ClockTower Advisors
Max Pete
Max Pete
Community Engagement Program Manager @ Square
Victoria Cumberbatch
Victoria Cumberbatch
Host @ Adventures of Community
Erik Martin
Erik Martin
VP, Head of Community-Led @ Commsor
Jaz Marfo
Jaz Marfo
Community & Engagement Manager @ La Fosse
Celine Riemenschneider
Celine Riemenschneider
Country Community Manager Germany @ Canva
Asher Matthew
Asher Matthew
Co-Founder & CEO @ Partnership Leaders
Sarah Masterton-Brown
Sarah Masterton-Brown
Head of Community @ Mews
Vera DeVera
Vera DeVera
Community Manager @ Watershed
Rosie Sherry
Rosie Sherry
Community Executive Officer @ Rosieland
Drew Kreiger
Drew Kreiger
Director of Community @ DataOps.live
Jeffrey Roe
Jeffrey Roe
Head of Community @ Arival
Morgan Wood
Morgan Wood
Revenue Enablement & Community Development Specialist @ Hivebrite
Andrew Claremont
Andrew Claremont
Head of Community @ Glide
Diana Tripac
Diana Tripac
Senior Community Program Manager @ Intercom
Claudia Cafeo
Claudia Cafeo
Community Manager @ NoCodeOps
George Siosi Samuels
George Siosi Samuels
Fractional Chief Community Officer and 3x Polynesian tech founder @ GSD Global
Jenneviere Villegas
Jenneviere Villegas
Community Builder and Engagement Instigator @ Previously Shopify & CircleCI
Michelle Sims
Michelle Sims
Global Community Lead @ Finimize
Pramod Rao
Pramod Rao
Co-founder and CEO @ Threado
Nikki Thibodeau
Nikki Thibodeau
Senior Manager Of Community And Customer Advocacy @ Calix
Noele Flowers
Noele Flowers
Community strategy and online learning expert, leader, and consultant with 7+ years experience @ Noele Flowers LLC · Self-employed
Edu Giansante
Edu Giansante
Community and Growth @ Persona
DeMario Bell
DeMario Bell
Senior Community Manager @ Culture Amp
Paz Pisarski
Paz Pisarski
Co-Founder @ The Community Collective
Negin Sairafi
Negin Sairafi
Head of Marketing @ Disco
Sharath  Kuruganty
Sharath Kuruganty
Head of Community @ Threado
Suhas Motwani
Suhas Motwani
Co-Founder @ The Product Folks
Francisco Opazo
Francisco Opazo
Head of Growth & Community at Bettermode & Founder @ Led by Community
Kathleen Booth
Kathleen Booth
Senior Vice President, Marketing & Growth @ Pavilion
Jamie  Langskov
Jamie Langskov
Founder & Community Consultant @ Chaotic Good Consulting
Lia Mladovena
Lia Mladovena
Founder @ SanghaVida
Ivana Istochka
Ivana Istochka
VP Demand Generation and Community @ Amity
Laura  Zug
Laura Zug
Community-Building Consultant @ Self Employed
Valentina Ruffoni
Valentina Ruffoni
Founder at Beyond The Event & People in Events @ Beyond The Event
Jared Robin
Jared Robin
Co-Founder @ RevGenius
Serena Gasparini Gasparini
Serena Gasparini Gasparini
Founder @ Sense & Forum
Remco de Vries
Remco de Vries
VP of Demand Generation @ DataSnipper
Agenda
Day 1 - November 8th
Day 2 - November 9th
Day 3 - November 10th (Premium Tickets)
Track View
2:00 PM, GMT
-
2:10 PM, GMT
Main Stage
Opening / Closing
calendar
Welcome to Community Everywhere Summit Day 1

Victoria Cumberbatch will give everyone a warm welcome to the Day 1 of the summit, setting the tone for an exciting program ahead.

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Victoria Cumberbatch
2:10 PM, GMT
-
2:30 PM, GMT
Main Stage
Presentation
calendar
Did We Just Become Best Friends? - How Onion Theory, Repetition, & Shared Activities Build Lasting Relationships in Communities - Erik Martin

Join the session to explore important questions like:

  • What does it mean to "know" someone?
  • How do strangers develop meaningful relationships over time? What are the general stages we go through as we strengthen new connections?
  • How can community professionals help catalyze relationship-building in their communities?

You won’t meet a new best friend during the session, but you might meet someone who will become one over time.

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Erik Martin
2:35 PM, GMT
-
2:50 PM, GMT
Main Stage
Presentation
calendar
Creating Safe, Diverse, Inclusive, and Accessible Communities - Serena Gasparini

Join us for a transformative workshop where we explore the key elements of creating safe, diverse, inclusive, and accessible communities. In this engaging 15-minute session, we'll uncover the essential principles and practical steps to ensure that every member of your community feels valued and included, regardless of their background, identity, or abilities.

Don't miss this opportunity to learn how to build stronger, more inclusive communities that foster a sense of belonging for all. Together, we can make a positive change and create a brighter, more welcoming future for everyone.

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Serena Gasparini Gasparini
2:55 PM, GMT
-
3:10 PM, GMT
Main Stage
Presentation
calendar
Navigating 360° Advocacy as a Community Manager - Jaz Marfo

For the people, by the people with the power often elsewhere can be the case for so many community managers. Holding the voice of the community at large alongside the organisations strategic agenda can be challenging at times; in this talk, I'll share 3 ways to overcome that challenge. 

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Jaz Marfo
3:15 PM, GMT
-
3:35 PM, GMT
Main Stage
Presentation
calendar
How to Use Gamification to Engage Members in Your Community - Celine Riemenschneider

In this session, you'll learn the fundamentals of:

  • Understanding the psychology behind gamification & why it works
  • Does gamification help increase engagement?
  • Examples of great gamification in communities
  • How we use gamification in our Creator Communities, to drive engagement at Canva
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Celine Riemenschneider
3:35 PM, GMT
-
3:55 PM, GMT
Main Stage
Break
calendar
Break Time

Take a break, refuel, and refresh ready to listen to more community professionals share their best practices for building thriving communities.

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Victoria Cumberbatch
3:40 PM, GMT
-
3:50 PM, GMT
Main Stage
Break
calendar
Break Time Mindful Movement & Stretching - Lia Mladovena

In the Mindful Movement & Stretching sessions we will take a moment to reconnect to our body and breathe, so that our minds are fresh and clear, and our energy is balanced and grounded.

You will need just your body and some space around your desk to stand up and move.

Gift yourself this mindful time during the summit to become more present in the whole experience.

+ Read More
Lia Mladovena
3:55 PM, GMT
-
4:15 PM, GMT
Main Stage
Presentation
calendar
The Uncomfortable Truth: Community Managers Can't Be Everywhere - Todd Nilson

In a world where community exists on every platform, the uncomfortable truth is that community managers can't be everywhere at once.

This talk challenges the conventional wisdom of multi-platform community management, arguing that the pursuit of omnipresence may lead to burnout and diluted impact. Instead of spreading thin, the session will advocate for strategic focus, leveraging AI, and collaboration with specialized teams.

Considering these questions may fire discussion about the future of community management, questioning current practices, and proposing bold, unconventional strategies that may redefine the profession.

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Todd Nilson
4:20 PM, GMT
-
4:35 PM, GMT
Main Stage
Fireside Chat
calendar
Community Story - Asher Mathew

Learn how Asher Mathew built the community at Partnership Leaders in this exclusive fireside chat moderated by Nicole Earle.

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Asher Matthew
4:40 PM, GMT
-
5:00 PM, GMT
Main Stage
Panel Discussion
calendar
Starting from Zero: Strategies for Building a Community From the Ground Up

So, you need to build a community but where do you start?

It may seem like an overwhelming task but start by taking one step at a time and prioritizing. We’ll dive into topics like how you can invest in what will achieve better results quicker, what can wait with and why you need a content and moderation plan to see you through the first 6 months and you’ll be on your way to launching a strong and successful community in no time!

Hear from our panel of experts including Ritu Mittal, Sarah Masterton-Brown, and Vera DeVera on their tried and tested tricks for successfully building a community, starting from zero. This session will be moderated by Ruthie Berber.

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Ritu Mittal
Sarah Masterton-Brown
Vera DeVera
Remco de Vries
5:05 PM, GMT
-
5:30 PM, GMT
Main Stage
Keynote
calendar
Community Is the Business - Rosie Sherry

Is community in crisis? We experienced the hype and the bubble has popped.

Sure, we're in a better place than we were pre-pandemic, but what is going on right now? Why are community teams completely disappearing and community tools failing us?

And sure, the whole tech world is struggling, it's not just community, but what can we do to put community in a better place?

In this talk, I'll cover why community can't be that separate thing that happens "over there" and how community is actually every decision we make in business.

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Rosie Sherry
5:30 PM, GMT
-
6:00 PM, GMT
Main Stage
Break
calendar
Break Time

Take a break, refuel, and refresh ready to listen to more community professionals share their best practices for building thriving communities.

+ Read More
Victoria Cumberbatch
6:00 PM, GMT
-
6:20 PM, GMT
Main Stage
Presentation
calendar
Community Is Everywhere' Yes, but Also 'Everything is Community': Unearth Your Professional Community Niche Even From the Unlikeliest of Places! - Ilker Akansel

Starting out as a community professional and worried not knowing how to stand out from the crowd?

Let Ilker help you broaden your horizons to find your 'mojo', unleash your 'unfair advantage' and crush it as a community professional, followed by inspiring community stories and a good few strategies and tactics on how you can find yours and shout about from the rooftops!

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Ilker Akansel
6:25 PM, GMT
-
6:45 PM, GMT
Main Stage
Presentation
calendar
The Power of a User Excellence Company: Streamlining the User Journey To a User Champion - Drew Kreiger

With so much noise and minimal attention, the power of a User Excellence Company lies in its ability to orchestrate the user journey across all departments, transforming users into champions.

In this discussion, Drew will cover:

  • What is a User Excellence Company
  • How to get the internal buy-in of a User Excellence Company
  • How to work cross-functionally, effectively
  • Streamlining the user journey
  • Transforming users into champions
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Drew Kreiger
6:50 PM, GMT
-
7:05 PM, GMT
Main Stage
Presentation
calendar
Data-Driven Decision Making In Community Management - Suhas Motwani

In this session, Suhas will:

  • Discuss how “The Product Folks” uses data and tooling to make informed decisions, from event planning to member outreach.
  • Offer actionable insights on which KPIs are most important for community managers to track.
  • Share why It’s interesting*: It brings a rigorous, evidence-based approach to a field often run on intuition. There are lots of parallels between community management and product management and how one can learn from each other.
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Suhas Motwani
7:10 PM, GMT
-
7:30 PM, GMT
Main Stage
Panel Discussion
calendar
Balancing Act: Navigating Mental Wellness As a Community Leader

Join Jeffrey Roe, Max Pete, Morgan Wood, and Negin Sairafi for a discussion on the significance of setting boundaries, identifying and preventing burnout, and the crucial role of a supportive network, moderated by Victoria Adaire Smithwick.

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Jeffrey Roe
Max Pete
Morgan Wood
Negin Sairafi
7:30 PM, GMT
-
7:50 PM, GMT
Main Stage
Break
calendar
Break Time

Take a break, refuel, and refresh ready to listen to more community professionals share their best practices for building thriving communities.

+ Read More
Victoria Cumberbatch
7:35 PM, GMT
-
7:45 PM, GMT
Main Stage
Break
calendar
Break Time Mindful Movement & Stretching - Lia Mladovena

In the Mindful Movement & Stretching sessions we will take a moment to reconnect to our body and breathe, so that our minds are fresh and clear, and our energy is balanced and grounded.

You will need just your body and some space around your desk to stand up and move.

Gift yourself this mindful time during the summit to become more present in the whole experience.

+ Read More
Lia Mladovena
7:50 PM, GMT
-
8:35 PM, GMT
Main Stage
Presentation
calendar
Reach Teach Sell: Aligning Community to the Customer Journey - Andrew Claremont

Community programs are an asset, but only if we can prove that they support the business. Reach Teach Sell is a handy framework for doing just that!

In this session, you'll learn:

  • The fundamentals of customer lifecycles and customer journeys
  • See how community programs effectively tie into these models
  • Get tactical activity suggestions that you can start using right away.

It's 10+ years of marketing and community management experience packed into 20 minutes.

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Andrew Claremont
8:40 PM, GMT
-
8:55 PM, GMT
Main Stage
Fireside Chat
calendar
Community Story - Kathleen Booth

Learn how Kathleen Booth built a thriving community at Pavilion in this exclusive fireside chat, moderated by Akash Agrawal.

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Kathleen Booth
9:00 PM, GMT
-
9:25 PM, GMT
Main Stage
Keynote
calendar
Community Roadmap Fundamentals: Learn How to Build a Roadmap to Plan for the Growth and Success of Your Community - Brian Oblinger

Embark on a journey to master the fundamentals of crafting a Community Roadmap in this insightful session. A roadmap is not merely a document; it's a strategic tool vital for the systematic growth of your community, regardless of its current scale or maturity.

This talk offers a concise yet comprehensive exploration of:

  • Defining Community Roadmap: Understanding its framework and significance.
  • Collaborative Contributions: Discover who can contribute to and benefit from a roadmap.
  • Anatomy of Community Roadmaps: Unveiling common elements and how to build one with real-world examples.
  • Hosting and Utilization: Learn where to host your roadmap and how to use it effectively.
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Brian Oblinger
9:25 PM, GMT
-
9:30 PM, GMT
Main Stage
Opening / Closing
calendar
Thanks for coming, see you tomorrow!
Victoria Cumberbatch
Attendees
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Bessie
Bessie
member
Arlene
Arlene
Arlene
member
Cody
Cody
Cody
member
Colleen
Colleen
Colleen
member
Kathryn
Kathryn
Kathryn
member
Bessie
Bessie
Bessie
member
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November 08, 1:57 PM, GMT
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Led by Community
Led by Community
Event has finished
November 08, 1:57 PM, GMT
Online
Organized by
Led by Community
Led by Community